What Happened?

Lenny* works at a hospital as a porter. He received a message to tell him to go to the main corridor to collect a wheelchair. The main corridor had a continuous line of glass windows along both sides. When he located the wheelchair, he manoeuvred it into position and used his right foot to unlock the brake. As he did so, he placed his weight on his left foot, which began to slip forcing his left foot under the wheels of the chair. He lost his balance and fell heavily on his lower back.

His team leader came to help him and together they noticed that there was a small puddle of water next to where the wheelchair had been left. This was immediately next to an open window. Whilst it was not raining at the time of Lenny’s accident, it had been raining beforehand and the likelihood was that the puddle on the floor had been created by rainwater coming in through the open window.

How Was He Affected?

Lenny suffered from a very painful lower back. He had previously had lower back problems and the accident brought them back with a vengeance. He also found that his neck and left shoulder were sore as a result of the whiplash effect when he fell.

The nature of Lenny’s job, which involved pushing and pulling of trolleys and wheelchairs meant that he could not meet the physical demands of the job. We were able to secure an early admission of responsibility from the hospital, meaning that we could send Lenny for an appointment with a local Physiotherapist, who said that Lenny would need eight sessions of physiotherapy to get him back to work.

We got an interim payment from the hospital so that Lenny could start the physiotherapy less than three months after the accident. Even so, Lenny was not able to work properly for six months. Helpfully, because Lenny worked for a hospital, his contract meant he got paid his average wage for the first six months.

How Did We Win The Claim?

We were firstly able to prove that there was a spillage of water on the floor. The hospital’s own Accident Report recorded that the floor was wet. The hospital tried to defend the case on the basis that they had not caused the puddle, but we were able to rely on something known as the Workplace Regulations and to show that the water had very probably come in through the open window. The hospital eventually accepted that they should have made sure that the windows were closed when it was raining.

How Much Compensation Did He Receive?

We sent Lenny to a specialist Consultant Back Surgeon who said Lenny had degeneration or an arthritis type condition in his lower spine and that the accident had accelerated these problems by a period of around three years. We negotiated an award of £10,500 for Lenny’s injuries, £320 for the overtime that he normally worked, even though he had been paid his wages in full.

Lenny also received £350 for the physiotherapy he had, as well as £1210 for the extra care and support his family had provided for him whilst he recovered from his injuries.

If you or someone close to you has been injured in a slipping accident at work, or in a shop, supermarket or any public place, The Claims Partnership will be happy to help you. All our services are No Win/No Fee. We never charge our clients for advice and always have time to chat on the phone, via text or by email. We will do our best to help you and point you in the right direction, even if we cannot take on your case.

You can contact us:

By Phone on 01772562084
By Email @ info@theclaimspartnership.co.uk
By Text on 07451279084

*In order to protect our client’s privacy and confidentiality, as well as to comply with the settlement terms that we have agreed with Defendants, our clients name has been changed, as have some other minor details.

What Happened?

Yasmin* worked as a Senior Solicitor in the Civil Service. Whilst visiting the office library and after exchanging a book on the shelf, she turned away from the shelf and tripped over a box that had been left on the floor of the library, next to the bookshelf. She fell on her knees and jarred her bag.

How Was She Affected?

Yasmin had previously had a fusion operation in her lower back. She was in severe pain and could not return to

work. Her job involved her in regularly carrying heavy files of papers, as well as sitting for prolonged periods at a desk. She found that she could not return to the office and could not do her job. After a period of about 18 months, she was obliged to take early retirement. Her knee problems were relatively minor and cleared up within a few weeks.

How Did We Win The Claim?

We were able to use our experience and knowledge of the Workplace Regulations and an Act called the Occupiers Liability Act to set out an argument that Yasmin’s workplace floor was dangerous and unsafe. Her employer did not accept this, nor do they accept that Yasmin had suffered severe injuries and we had to start a court claim against them. They continued to deny responsibility, but her employer eventually agreed to pay Yasmin a substantial award of compensation just a few days before the Trial of her claim.

How Much Compensation Did She Receive?

We sent Yasmin to a Consultant Spinal Surgeon who gave an opinion that due to Yasmin’s long history of spinal problems, the injuries she had to her back would have happened naturally, within two years.

We agreed compensation of £7,950.00 for Yasmin’s back injury. We also agreed £76,712.00 for the wages she would have earned had she been able to continue working for the next 2 years and had not had to take early retirement. We also agreed an award of £4,600.00 for the extra care and help the Yasmin’s family had given to her whilst she was recovering from her back injury. With interest, this meant that Yasmin’s total award of compensation was just over £95,000.00.

If you or someone close to you has been injured in a tripping or slipping accident at work, or in a shop, supermarket or any public place, The Claims Partnership will be happy to help you. All our services are No Win/No Fee. We never charge our clients for advice and always have time to chat on the phone, via text or by email. We will do our best to help you and point you in the right direction, even if we cannot take on your case.

You can contact us:

By Phone on 01772562084
By Email @ info@theclaimspartnership.co.uk
By Text on 07451279084

*In order to protect our client’s privacy and confidentiality, as well as to comply with the settlement terms that we have agreed with Defendants, our clients name has been changed, as have some other minor details.

What Happened?

Graeme* worked as a Production Operative for a large and well-known manufacturer of construction vehicles and plant. He was employed by them through an agency. His job required him to load small- wheeled containers with pieces of equipment, which would then be towed to other parts of the factory. Whilst doing his job, he needed to walk between the gap between two containers and has he did so, he tripped over a tow cable connecting the two containers.

How Was He Affected?

Graeme fell forward and dislocated his shoulder. He could no longer do his job which required him to pick up and carry relatively heavy items of equipment. Unfortunately, because Graeme worked for an agency, the Defendant’s (who were the owners of the factory) were able to terminate his employment straightaway. Graeme did not receive any sick pay either. It was three months before he was fit enough to find himself another job through the same agency and about five months before he was fully recovered from his injuries.

How Did We Win The Claim?

We investigated what had happened to Graeme. By obtaining the Defendants Accident Report, we learned and were able to prove that there was a fault with the towbar of the tow truck, which was broken and meant that the Defendants had used a low rope tied between the back of the tow truck and the mobile container. We argued that Graeme would have seen the yellow-coloured towbar had it been working and in place, that it would have been higher up than the tow rope and that Graeme would have seen it and not have tripped over it.

We were then able to use our experience and knowledge of the Provision and Use of Work Equipment Regulations and an Act called the Occupiers Liability Act to prove that Graeme’s workplace and the work equipment were dangerous and unsafe.

We forced Graeme’s employers to accept primary responsibility for the accident, but they continued to allege that Graeme had been 50% responsible for his injuries by not taking more care and failing to see the towrope, which they said was obvious. They also said that Graeme should have known that the container and the tow truck would have been tied together. We advised Graeme not to accept the offer of 50% and to issue a court claim. Within about three months, we had brokered a deal where Graeme accepted 10% responsibility for the accident.

How Much Compensation Did He Receive?

We sent Graeme to a Consultant Shoulder Surgeon who confirmed that Graeme’s shoulder was fully recovered and he could not expect any further problems with it. The Surgeon also said that it was reasonable that Graeme could not work for three months.

We agreed compensation of £2,950.00 for Graeme’s shoulder injury. We also £3,676.00 for the wages he would have earned during the three months that he was off work. We also agreed an award of £460.00 for the extra care and help the Graham’s family had given to him whilst he was recovering from a shoulder injury. With interest, this meant that Graeme’s total award of compensation was £7,240.00. Because Graeme had accepted that he was 10% responsible for the accident, he received 90% of that sum meaning that his award of compensation was £6516.00.

If you or someone close to you has been injured in a slipping accident at work, or in a shop, supermarket or any public place, The Claims Partnership will be happy to help you. All our services are No Win/No Fee. We never charge our clients for advice and always have time to chat on the phone, via text or by email. We will do our best to help you and point you in the right direction, even if we cannot take on your case.

You can contact us:

By Phone on 01772562084
By Email @ info@theclaimspartnership.co.uk
By Text on 07451279084

*In order to protect our client’s privacy and confidentiality, as well as to comply with the settlement terms that we have agreed with Defendants, our clients name has been changed, as have some other minor details.

What Happened?

Gareth* worked as an HGV Driver for a large national delivery firm. His job required him to be on the road early in the morning when motorway congestion is at its lowest. He needed to clock in each morning at 3:30 am, before getting on the road for 4 am. His employer operated a large Heavy Goods yard where Gareth would collect his vehicle for the day. Drivers were required to park their own vehicles on a staff car park situated outside of the main Heavy Goods Yard. Gareth arrived at 3:20 AM and parked his car. The weather conditions had been freezing during the night. There had also been a light rainfall which meant that the staff car park was icy in places. As he began to walk across a car park to the entrance gate of the Heavy Goods Yard, he slipped backwards on the frozen ground, banging the back of his head on the car park floor.

How Was He Affected?

Gareth’s head hit the floor with some force. He could recall being dizzy, confused and possibly unconscious for a short time. Within 24 hours, he also began to suffer neck, shoulder and back pains, which were subsequently diagnosed as being whiplash. Over the next few weeks, he continued to suffer from headaches, dizziness, vomiting and loss of balance. His GP advised that he was unfit for work due to concussion and continued to issue sick notes to Gareth for the next six weeks. Over time, Gareth developed persistent and ongoing migraines which he hadn’t experienced before the accident. During the six weeks that Gareth was hot off work, he was only paid Statutory Sick Pay by his employer which was around £85 per week, meaning that Gareth was approximately £300 a week worse off, after tax and National Insurance had been taken from his wages.

How Did We Win The Claim?

We were able to use our experience and knowledge of the Workplace Regulations and an Act called the Occupiers Liability Act to prove that Gareth’s workplace floor was dangerous and unsafe. We obtained historical weather forecasts to show that ice, rain and snow were expected overnight. We obtained the full Gareth’s employers company risk assessments which showed that they should have arranged for the car park to have been gritted. Finally, we obtained an admission from Gareth’s employer that they had not taken steps to grit the car park until later in the morning.

We forced Gareth’s employers to accept primary responsibility for the accident, but they continued to allege that Gareth had been partly responsible for his injuries by not taking more care. We calculated how much compensation Gareth would receive if his employer were found to be 100% responsible for the accident and made them an offer of this amount. When they did not accept the offer, we issued a court claim against them and within a few weeks, they agreed that they were fully responsible and that they would pay the full sum that Gareth had offered to accept before we started the court claim.

How Much Compensation Did He Receive?

We sent Gareth to both a Consultant Orthopaedic Surgeon, whom we asked to provide a report on Gareth’s whiplash injuries and to a Consultant Neurologist to write a report about Gareth’s concussion and migraines. Gareth had suffered a difficult whiplash injury to his back, but he was more or less symptom-free within six months. Gareth’s employer’s solicitors agreed to pay him £2750.00 for these injuries.

The Consultant Neurologist who saw Gareth said that Garrett’s migraines for a period of six months after the accident would have been caused by the accident. He also agreed that Gareth’s concussion was caused by the accident and it was reasonable for him to be off work for six weeks. We agreed compensation of £3000.00 for Gareth concussion and migraines, meaning that his total award of damages for the pain and suffering he went through was £5750.00. We also obtained £1800.00 for his loss of earnings, and £225.00 that Gareth spent on physiotherapy. His total award of compensation was £7,775.00.

If you or someone close to you has been injured in a slipping accident at work, or in a shop, supermarket or any public place, The Claims Partnership will be happy to help you. All our services are No Win/No Fee. We never charge our clients for advice and always have time to chat on the phone, via text or by email. We will do our best to help you and point you in the right direction, even if we cannot take on your case.

You can contact us:

By Phone on 01772562084
By Email @ info@theclaimspartnership.co.uk
By Text on 07451279084

*In order to protect our client’s privacy and confidentiality, as well as to comply with the settlement terms that we have agreed with Defendants, our clients name has been changed, as have some other minor details.

What Happened?

Susan* worked as a shunter in a Heavy Goods Vehicle yard for a large delivery firm. Her job was to move lorries and trailers to the correct bay within the companies Heavy Goods Vehicle yard, so that they were in the right position for their drivers to collect them when their shift began. She worked throughout the night and was constantly driving and walking throughout the depot to pick up vehicles.

The HGV yard was attached to a warehouse and Susan regularly found herself walking over pieces of cardboard and packaging, as well as heavy duty plastic ties which have been taken off the boxes and discarded. Unless the plastic ties had been cut by a Stanley knife, they formed an unbreakable loop, meaning that any pedestrian might place their feet in them and a trip. They were a constant hazard to Susan who had to tidy them up as she went along. She regularly complained about the danger they presented having fallen over a couple of times when she had stepped on them.

The accident happened at 3 AM when she stepped on an unseen plastic tie with her right foot. She then caught her left foot in the loop and could not move forward. This caused her left ankle to twist badly and she fell to the ground.

How Was She Affected?

Susan suffered a very difficult soft tissue injury to her left ankle. She was in a great deal of pain and could not walk for months. More importantly, she could not use her left foot to press the clutch pedal on the lorries and could not do her job. She underwent a couple of operations to repair the soft tissue injuries to her foot. Even though these operations were partially successful, she found that after just a couple of hours of her shift, her left ankle became too sore for her to press the clutch pedal and carry on driving.

Approximately three years after the accident and after trying to return to work several times, she agreed with her employers that she could no longer carry on working in that job and accepted redundancy.

How Did We Win The Claim?

We were able to use our experience and knowledge of the Workplace Regulations and an Act called the Occupiers Liability Act to prove that Susan’s workplace floor was dangerous and unsafe. After Susan’s employers initially denied that it was unsafe, we started a court claim against them and they quickly accepted that Susan’s workplace had been dangerous.

How Much Compensation Did He Receive?

We sent Susan to a specialist Consultant Ankle Surgeon. We asked the Surgeon to investigate and give an opinion as to whether Susan could ever go back to the job of driving a truck. Our Surgeon agreed with us that Susan could never really go back and even though her employers Surgeon felt she could drive safely through a long shift, Susan’s employers eventually accepted that she could not.

We negotiated £20,000 in compensation for Susan’s injuries, £44,000 for her loss of earnings and £32,000 for the impact her injury had on her employability in future. With additional damages for the care and help that she had received from her family, as well as private medical treatment, Susan received £110,000 in compensation.

If you or someone close to you has been injured in a slipping accident at work, or in a shop, supermarket or any public place, The Claims Partnership will be happy to help you. All our services are No Win/No Fee. We never charge our clients for advice and always have time to chat on the phone, via text or by email. We will do our best to help you and point you in the right direction, even if we cannot take on your case.

You can contact us:

By Phone on 01772562084
By Email @ info@theclaimspartnership.co.uk
By Text on 07451279084

*In order to protect our client’s privacy and confidentiality, as well as to comply with the settlement terms that we have agreed with Defendants, our clients name has been changed, as have some other minor details.

What Happened?

Catherine* worked as a Counter Assistant at a train station. She was walking into the station on her way to start work one morning. At the very entrance to the station was a small area covered with traditional paving stones. The paving stones were a little uneven. One of the paving stones was approximately 15 mm higher than the other one. As she stepped off it, she lost her balance, falling forwards and sideways and landing on her left arm. She suffered a serious fracture to her left arm and her left elbow.

How Was She Affected?

Catherine sustained fractures to her left radius and ulna. She needed an operation known as an Open Reduction and Internal Fixation procedure. In simple terms, the doctors operated to insert nails or pins and a small metal plate into her elbow and arm to hold it together. Following on from the operation, she had permanent restricted movement in her left arm. This meant she struggled to drive and could no longer use a manual car. She also suffered mentally, having to live with low mood, a lack of confidence and anxiety. She could not drive to see her friends and family and struggled as much mentally as she did physically with her injuries.

Her home and family life was severely affected. Her disabled son and unwell husband depended on her to care, clean and cook for them.

How Did We Win The Claim?

The station denied responsibility for the accident from the outset. They even denied that the pavement where she fell belonged to them. We were able to rely on historical maps and local regulations to show that the station were responsible for the area where Catherine fell. Despite this, the station still denied responsibility and we had to take them to Court. They finally agreed to pay Catherine a substantial award of compensation just one week before the trial of her case was due to take place.

How Much Compensation Did He Receive?

We sent Catherine to both a Consultant Upper Limb Surgeon and it to a Consultant Psychiatrist. The Upper Limb Surgeon confirmed that Catherine had suffered from very difficult injuries, that her left arm movements will be permanently restricted and painful and that she had a 15% chance of developing arthritis later on in her life. Helpfully for Catherine, her employer found her job which she could do within their organisation. She was only a couple of years away from retirement in any event. We agreed £20,000 in compensation for Catherine’s elbow injury

The Consultant Psychiatrist felt that Catherine had developed Post-Traumatic Stress Disorder. He was a specialist in this disorder and his evidence was accepted by the station and she received a substantial award of £15,000 for PTSD.

Catherine also received £13,270 for the care that she had received from her family in the past and £34,000 for the care that she would need in the future. Her total award was £85,000, which was discounted by 20% to take account of her ‘contribution’ towards the accident on the basis that Catherine accepted that she did not look closely where she was walking when it she fell. She also accepted that she knew that this particular area of paving stones was uneven. Her final award of compensation was £68,000.00.

If you or someone close to you has been injured in a slipping accident at work, or in a shop, supermarket or any public place, The Claims Partnership will be happy to help you. All our services are No Win/No Fee. We never charge our clients for advice and always have time to chat on the phone, via text or by email. We will do our best to help you and point you in the right direction, even if we cannot take on your case.

You can contact us

By Phone on 01772562084

By Email @ info@theclaimspartnership.co.uk

By Text on 07451279084

*In order to protect our client’s privacy and confidentiality, as well as to comply with the settlement terms that we have agreed with Defendants, our clients name has been changed, as have some other minor details.

What Happened?

Jenny* worked as a Classroom Assistant in a Primary School. Her job involved her in getting to school early each morning to prepare the classroom for the children’s lessons that day. The floor of the classroom where she worked was half carpet and half floorboards. Shortly after she had entered the classroom, she stepped off the carpeted area to walk towards the sink. She did not know that the cleaner had been in the classroom and mopped the floorboards approximately 15 minutes before she had entered the classroom. The cleaner had not properly dried the floor after she had mopped it and had not left a Wet Floor sign on the floor, even though she knew that Joyce would be arriving shortly after she finished.

Jenny – who was carrying a tray – took a couple of steps onto the floor and slipped on the area that had not been properly mopped. She could not keep her balance, but in trying to do so, she fell on her left-hand side meeting the ground with her left elbow – which fractured.

How Was She Affected?

Jenny suffered from a very painful elbow injury. She was given a certificate from her GP stating that she was not fit for work, but her dedication to her pupils meant that she wanted to carry on. Her school were able to find her lighter duties for her and she managed to carry on with her job, meaning that she did not lose any wages.

However, she struggled to look after her young family and keep her house clean and well-maintained. She relied upon help from her husband and in particular from her mum, who did much of the cooking, cleaning and caring for the children that Joyce normally did as part of her everyday care for her family.

How Did We Win The Claim?

Those school denied that the floor was wet or dangerous and said that Jenny should have been aware that the cleaner came in each morning and not the floor had been mopped. However, we obtained the schools risk assessment for the cleaning of classrooms and the protocol for cleaners, which showed that a cleaner should always leave a wet floor sign on the floor once they had finished mopping. We used this evidence to show to the court that the school had not followed their own protocols and warn the claim for Jenny.

How Much Compensation Did He Receive?

We sent Jenny to a specialist Consultant Upper Limb Surgeon. We asked the Surgeon to investigate whether Jenny my developed arthritis and her elbow as she got older, but the surgeon carry out x-rays to rule this out. Happily for Jenny, most of the pain and discomfort settled within three months and she was able to return to her normal duties. Her elbow was completely recovered within a year or so without physiotherapy. The court awarded her £3600 for her elbow, £1850 for the care that a family had given her and £50 for her miscellaneous expenses such as medicines and travel. Jenny was awarded £5500 in compensation.

If you or someone close to you has been injured in a slipping accident at work, or in a shop, supermarket or any public place, The Claims Partnership will be happy to help you. All our services are No Win/No Fee. We never charge our clients for advice and always have time to chat on the phone, via text or by email. We will do our best to help you and point you in the right direction, even if we cannot take on your case.

You can contact us:

By Phone on 01772562084
By Email @ info@theclaimspartnership.co.uk
By Text on 07451279084

*In order to protect our client’s privacy and confidentiality, as well as to comply with the settlement terms that we have agreed with Defendants, our clients name has been changed, as have some other minor details.

Our client was involved in a slipping accident at work in April 2018 on a floor that had recently been mopped, whilst she worked at a supermarket.

What Happened?

Kayleigh* works at a large supermarket in the staff canteen. Her working day started at 7:00 AM, when she came in to prepare for the breakfast serving to the supermarket’s staff. Kayleigh was in charge of the kitchen and she was always the first member of the kitchen staff to enter the kitchen each day. Prior to her arriving at work at 7 AM each day, the supermarkets cleaning staff would clean both the kitchen and the dining area, using a buffing machine for the open areas and a mop and bucket in the tighter areas where the buffing machine could not reach.

Shortly after her shift started, Kayleigh went to the fridge to take out some food items. As she walked towards a fridge, she placed her left foot in an area of floor that was still wet from having been mopped. There was no Wet Floor sign nearby. Kayleigh began to slip even though the floor incorporated a non-slip finish, She grabbed hold of a metal cage to try to keep her balance and in doing so, she wrenched her left shoulder.

How Was She Affected?

Kayleigh suffered a difficult injury to her shoulder. She had to take two weeks off work. When she tried to return, she found that she could not lift heavy pans or items with her left arm and could not reach higher than her elbow to retrieve food items from the fridge and shelves. By this stage, Kayleigh had received her monthly salary and found that she had not been paid by her employers for the time that she had taken off work. She was desperate not to lose any more money but had no choice but to take more time off work. Her employers said they were unable to find her any alternative employment within the kitchen.

Kayleigh had to rest at home for four more weeks, before she could return to work. Her shoulder still caused her pain and each working day was difficult for her, but she had to work through the pain barrier and do her job. Kayleigh is a single mum and needed the money for her family.

How Did We Win The Claim?

From the outset, we were very keen to help Kayleigh. She had had a tough time and was still suffering through each working day. Her case proved difficult because there were three potential organisations who may have been responsible for the badly mopped floor. We were able to rule out the supermarket because they had farmed out the catering services in the kitchen to Kayleighs employer, who were a specialist Catering company. The supermarket had also employed a specialist cleaning firm to carry out their cleaning jobs.

However, neither Kelly’s employer, nor the cleaning company would accept responsibility. We knew that they both had legal obligations to Kayleigh y to make sure the floor of her workplace was safe and we started a formal court claim against both of them. About three months after we had started the court case, we were able to broker a deal where both the cleaning company and Kayleigh’s  employer agreed to split payment of her compensation between them.

How Much Compensation Did She Receive?

We sent Kayleigh to a specialist Consultant Shoulder Surgeon who said Kayleigh would need 3 months of physiotherapy but would be back to full strength about 3 months after the physio had finished. Working on the basis that Kayleigh would be fully recovered within two years of the accident, we negotiated an award of £6,500.00 for her injuries, £1,980.00 for her loss of earnings, £480.00 for physiotherapy costs and £50.00 for miscellaneous expenses such as painkillers and travel expenses. Her total award was £9,010.00.

If you or someone close to you has been injured in a slipping accident at work, or in a shop, supermarket or any public place, The Claims Partnership will be happy to help you. All our services are No Win/No Fee. We never charge our clients for advice and always have time to chat on the phone, via text or by email. We will do our best to help you and point you in the right direction, even if we cannot take on your case.

You can contact us:

By Phone on 01772562084

By Email @ info@theclaimspartnership.co.uk

By Text on 07451279084

*In order to protect our client’s privacy and confidentiality, as well as to comply with the settlement terms that we have agreed with Defendants, our clients name has been changed, as have some other minor details.